PROPERTY REPAIR & MAINTENANCE
Formed in 1996, PRM ServicesTM (PRM) provides scheduled preventative and emergency maintenance and repair services for MRA Group. PRM’s fleet of fully-equipped service vans, which are dispatched directly from the MRA call center, carry the tools and supplies required to complete the job right, the first time.
To supplement its service fleet, PRM employs onsite maintenance technicians at different locations throughout the region. Managed directly by the property managers, our service technicians are capable of performing a wide array of duties. In addition to repair and maintenance services, PRM performs capital projects, such as renovations, furniture assembly, rough and finish carpentry, light plumbing, electrical, and mechanical set-up.
Communication is the key component for maintaining satisfied tenants. MRA utilizes Yardi Voyager™ Work Order Management System, the premier work order and facility maintenance system available. Yardi Voyager™ allows coordinated communication with field workers, vendors and maintenance technicians, and provides for efficient and accurate tenant billing for services.